Terms of Service
Effective date: October 27, 2025
Welcome to Ink + Sun (“Ink + Sun,” “we,” “our,” “us”), owned and operated by Janet Hild Design DBA Ink + Sun. These Terms of Service (“Terms”) govern your use of inkandsun.com (the “Site”) and your purchase of products from our shop (the “Shop”). By accessing or purchasing from the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into binding agreements to use the Site or make a purchase.
2. Handmade Nature of Products
Ink + Sun offers handmade and small-batch products such as watercolor art prints, tea towels, ornaments, and gifts. Minor variations in color, placement, and texture are part of the handmade process and are not considered defects.
3. Product Descriptions & Pricing
We do our best to display accurate colors, textures, and details. However, we cannot guarantee that your device’s display will exactly match the product. Prices and availability are subject to change without notice. We reserve the right to discontinue products or correct errors in pricing or descriptions at any time.
4. Orders & Payment
When you place an order, you agree to provide accurate billing, shipping, and payment information. Orders are subject to acceptance and may be canceled if we suspect fraud or an error has occurred. Payments are processed securely through our payment partners, and we do not store full credit card details.
5. Shipping & Delivery
We ship to the address provided at checkout. Delivery timelines are estimates only. Once shipped, risk of loss transfers to the customer. We are not responsible for delays caused by carriers or customs.
6. Returns & Refunds
Our Return & Refund Policy is part of these Terms. By purchasing from Ink + Sun, you agree to that policy. You can read it here: Return & Refund Policy.
7. Intellectual Property
All artwork, illustrations, patterns, and text on this Site are the property of Janet Hild Design DBA Ink + Sun and are protected by copyright and trademark laws. Purchase of physical goods does not transfer any rights of reproduction or licensing.
8. Personal Use Only
Products and artwork are sold for personal enjoyment or gifting only. You may not reproduce, scan, resell, or distribute any Ink + Sun designs or images without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Ink + Sun is not liable for indirect, incidental, or consequential damages arising from use of the Site or purchase of products. Our total liability shall not exceed the purchase price of the item in question.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be handled in the courts of Lehigh County, Pennsylvania, USA.
11. Changes to These Terms
We may update these Terms from time to time. Updates will appear on this page, and the effective date will be revised. Continued use of the Site means you accept the updated Terms.
12. Contact
Janet Hild Design DBA Ink + Sun
6200 Robin Ln
Coopersburg, PA 18036, USA
janet@inkandsun.com
Return Policy
Effective date: October 27, 2025
We hope you love your purchase from Ink + Sun. Because many of our products are handmade or created in limited runs, we ask that you review the policy below before making a return request.
1. Return Window
You may request a return or exchange within 30 days of the order date. To qualify, items must be unused, undamaged, and in their original packaging.
2. How to Start a Return
To begin a return, please email janet@inkandsun.com with your order number and reason for return. We’ll respond with instructions and a return address. Unauthorized returns may not be accepted.
3. Shipping Costs
If an item arrives damaged or incorrect, we will cover return shipping. If you change your mind or the item does not meet your personal expectations, you will be responsible for return shipping costs.
4. Refunds
Once we receive and inspect your returned item, refunds are issued to your original payment method within 7 business days. Shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
To exchange an item for a different design or colorway, please indicate your preference when requesting a return. Because our items are small-batch, exchanges depend on availability and are at the sole discretion of Ink + Sun.
6. Final Sale Items
The following cannot be returned unless defective or damaged upon arrival:
Custom or personalized items
Limited-edition or handmade pieces with natural variations
Digital downloads or educational materials
Handmade products may include small variations in color, alignment, or texture that are part of their character. These are not considered defects.
7. Damaged Items
If your order arrives damaged, email janet@inkandsun.com within 7 days of delivery with photos of the damaged item and packaging. We’ll arrange a replacement, store credit, or refund.
8. Contact
Janet Hild Design DBA Ink + Sun
janet@inkandsun.com
Privacy Policy
Effective date: October 27, 2025
This Privacy Policy explains how Janet Hild Design DBA Ink + Sun (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit inkandsun.com or make a purchase through our Shop.
1. Information We Collect
a. Information You Provide
When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, billing/shipping address, email, phone number, and payment information. Payment data is processed securely by our payment provider, we do not store full card details.
b. Information Collected Automatically
We automatically collect limited technical data when you browse our site, including your IP address, browser type, device type, and pages viewed. We use cookies to remember your preferences, track site performance, and enhance your experience.
2. How We Use Information
We use collected information to:
Process and ship your orders
Communicate about orders, support, or updates
Send marketing emails (only if you opt in)
Improve our site and customer experience
Comply with legal and tax obligations
3. How We Share Information
We share data only with trusted service providers (payment processors, shipping carriers, and email platforms) as necessary to operate our business. We do not sell your personal information.
4. Data Retention
We retain order and contact information as required for record-keeping and tax purposes. You may request deletion of your personal data at any time by contacting us.
5. Your Rights
You may request access to, correction of, or deletion of your data. You can unsubscribe from marketing emails at any time by using the “unsubscribe” link or emailing us at janet@inkandsun.com.
6. Cookies
You may disable cookies in your browser settings, though this may affect certain features such as shopping cart and checkout functions.
7. Security
We take reasonable precautions to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our Site is does not contain images or information that are inappropriate for minors. However, we do not knowingly collect personal information from minors. If you believe we have collected such data, contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact
Janet Hild Design DBA Ink + Sun
6200 Robin Ln
Coopersburg, PA 18036, USA
janet@inkandsun.com